FAQ

Is this birthday shop a limited release?

Yes. Our first-ever Going birthday shop is a limited-edition drop and made to order for a limited time only.

Who handles shipping and fulfillment?

All orders are fulfilled and shipped by one of our own team members. We’re a small but mighty team that will make sure your order is packed with care and love.

When will my order ship?

Orders are made to order and are estimated to ship within 6-8 weeks. Once shipped, you’ll receive a confirmation email with tracking information.

Do you ship internationally?

Yes. Rates and delivery times vary by country and will be shown at checkout.

Can I return or exchange my order?

Because items are made to order, we don’t accept returns or exchanges for size, color, or change of mind.

Where do the proceeds go?

100% of profits from our limited-edition birthday shop go directly to the Going Abroad Scholarship, helping students experience the life-changing impact of travel.

Can I share a photo wearing my gear?

Absolutely. Tag @going in a travel photo wearing your gear for a chance to have your next flight on us.